Research Library

The top resource for free research, white papers, reports, case studies, magazines, and eBooks.

Share Your Content with Us
on TradePub.com for readers like you. LEARN MORE
Autodesk IT Support HelpBot
Request Your Free Case Study Now:

"Autodesk IT Support HelpBot"
Request

Quick help desk answers bring quick chatbot adoption

Autodesk was looking for a machine learning system to resolve IT support issues without the need for IT support staff to get involved, so 9,000 employees could spend less time waiting for IT to fix issues and more time doing their best work. The Autodesk team deployed and launched Moveworks companywide in 75 days with 28% of IT support tickets now resolved completely autonomously in a median resolution time of less than 60 seconds.

Read full case study.


Offered Free by: Moveworks
See All Resources from: Moveworks

Request

Recommended for Professionals Like You: